Returns & Exchanges
At Boulies, we want you to be completely satisfied with your seating experience. If your chair isn't the perfect fit, you can return your item within 14 days of delivery for a refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team via the official portal with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Carefully disassemble the chair and pack all components back into their original packaging to ensure the item is protected during transit.
- 3.Ship the Item
Affix the provided shipping label to the box and drop it off at an authorized courier location or schedule a collection as instructed by our team.
- 4.Inspection and Refund
Once our warehouse receives and inspects the item for original condition, we will process your refund or dispatch your exchange within 7-10 business days.